It is our highest priority to provide our customers with superior customer service and will therefore do everything possible to ensure a positive shopping experience.  If, for some reason, there is a problem with your order, shipment, or product, please inform customer service as soon as possible.  We will make every effort to rectify the problem.

Due to the seasonal nature of some items, it is imperative that you contact us immediately with any problems so we can check on availability of a replacement.  

Please read product descriptions prior to placing your order.  Certain products may be limited or discontinued and therefore may not be exchanged.  

I'm sorry but we cannot accept returns on custom embroidered items.

There are no refunds on costs of shipping.

Thank you for being our customer!  We truly appreciate your business.
Go Back